This accessibility statement applies to the citysa.co.uk website:
This website is run by City of Glasgow College Students’ Association (CitySA). We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts
- zoom in up to 300% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible. You can see a full list of any issues we currently know about in the Non-accessible content section of this statement.
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
- email - citysa@cityofglasgowcollege.ac.uk
- call - 0141 375 5322
We’ll consider your request and get back to you in 5 working days.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: citysa@cityofglasgowcollege.ac.uk.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Contacting us by phone or visiting us in person
You can visit the Students’ Association at City of Glasgow College on Level 2 at City Campus, or the Ground Floor at Riverside Campus.
Technical information about this website’s accessibility
CitySA is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.
Non-accessible content
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
At this time, there are no items that in non-compliance with the accessibility regulations.
Disproportionate burden
At this time, we have made no claims of disproportionate burden.
Content that’s not within the scope of the accessibility regulations
Portable Document Format (PDF) and other documents
Some of our PDFs and Word documents are essential to providing our services. By December 2022, we plan to either fix these or replace them with accessible HTML pages.
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix historical council meeting minute documents published before 23rd September 2018.
Any new PDFs or Word documents we publish will meet accessibility standards.
Video content
We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations. We also have some existing pre-recorded video content that was published before the 23rd September 2020. This content is also exempt from the regulations.
We have chosen to produce this accessibility statement in advance to support our users and our requirements under the Equality Act 2010 and Public Sector Equality Duty.
What we’re doing to improve accessibility
City of Glasgow College Student’s Association is doing the following to improve accessibility:
- Working closely with MSL, our website provider to improve navigation on the site, which in turn improves accessibility and the user experience.
- CitySA have created a working group to address key issues on the site such as alt text, interactive documents, PDF’s and forms.
- We will work with The College Brand & Communications team to ensure all future imagery is accessible to the user.
Preparation of this accessibility statement
This statement was last updated on 30th May 2024.
This website was last tested on 10/05/2020. The test was carried out by All Able Ltd.
All pages of the website were tested along with a sample of the documents from each area of the website.
Please note that a new accessibility audit is currently being undertaken and is expected to be complete by July 2024.